Thank you for shopping with Hongwei (Ganzhou) E-commerce Co., Ltd.. This Shipping Policy explains how we handle shipping and delivery for orders placed on https://mldyrzyh.shop.

1. Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

  • If we experience a high volume of orders, processing times may be slightly delayed.

2. Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on your location and order size/weight.

  • Estimated delivery times will be provided at checkout. Delivery times may vary depending on destination, customs clearance, and courier service.

  • We are not responsible for shipping delays caused by unforeseen circumstances (e.g., natural disasters, customs delays, strikes).

3. International Shipping

  • We ship to most international destinations.

  • Customs, duties, and taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer.

  • We are not responsible for delays caused by customs clearance.

4. Order Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking information.

  • You can use the tracking number provided to check your delivery status.

5. Shipment Issues

  • Lost or Damaged Packages: If your order is lost or arrives damaged, please contact us immediately at [email protected]. We will assist you in filing a claim with the carrier.

  • Incorrect Address: Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrectly provided addresses.

6. Split Shipments

  • If your order contains multiple items, they may be shipped separately to ensure faster delivery. You will receive tracking information for each shipment (if applicable).

7. Contact Us

If you have any questions about this Shipping Policy, please contact us:

Hongwei (Ganzhou) E-commerce Co., Ltd.
📍 Address: A1403#-2, Commercial Building A, CAI Zhi Plaza (Ganzhou Book City), No. 18, Xingguo Road, Zhanggong District, Ganzhou City, Jiangxi Province, 341400, China
📧 Email: [email protected]
🌐 Website: https://mldyrzyh.shop